![]() They may not be able to reach their phones to make calls. They also need a way to alert you if there’s an emergency, particularly if they’re working alone in the field. Your workers need a safe, hands-free way to talk with one another while driving, picking items off warehouse shelves, picking up parcels for shipping, tending to patients and conducting other tasks while on the move. That’s why Zebra has been working so diligently with BlueParrott these last several months to integrate our Workforce Connect Push-to-Talk (PTT) Pro solution with BlueParrott’s headsets. So, literally having to pick up a mobile device to make a call can prove difficult and even dangerous. There’s just one problem, though: grocery store associates, warehouse workers, delivery drivers, healthcare providers, first responders, utility technicians and other highly mobile workers tend to have their hands full most of the day. Handheld mobile computers and tablets have become like fifth appendages for mobile workers, bringing automated data capture and real-time communications tools to the forefront of business modernization efforts.Īnd though we’ve seen an increasing trend toward texting versus talking on mobile devices in our personal lives, and an uptick in the availability of workplace messaging apps, voice communications still remain the best way for many mobile workers to collaborate. In this vein, there has been a push to implement technology solutions that facilitate collaborative mobile workflows at the edge of the enterprise. Over the last decade, nearly every industry been impacted by the emergence of the ‘on-demand economy.’ The need for greater operational speed and efficiency has driven organizations to seek new ways to connect the physical and digital worlds in order to increase their enterprise intelligence – to be able to sense, analyse and act on both opportunities and issues in real time.
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